Create Exceptional Customer Experiences

Accelerate business growth with Imperial’s Unified CXM (customer experience management) platform for VoIP services and discover endless customer possibilities!

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Grow Valuable Customers

Offer personalized support across all channels to increase customer loyalty and satisfaction.

Operate More Efficiently

Leverage artificial intelligence and automation to improve operational efficiency.  

Invest In Technology

Utilize and integrate technology for better cost, efficiency and performance. 

Imperial VoIP AI-Powered Unified-CXM Platform

Unify All Customer Interactions

Connect with customers on their preferred channels like voice, live chat, messaging apps, SMS, email, social, reviews, video. 

End-to-End Customer Support

Guide customers smoothly through their entire journey with real-time insights. 

Modern Contact Center

Use advanced AI technology to ensure customers have a great experience that will stay relevant over time.  

Real-Time Insight

Make your teams understand customers deeply with real-time data and sentiment.  

Pre-Built AI and Automation

Pre-configured AI to improve, deploy and optimize operations. 

Workforce Engagement Management

Empower employees, increase retention and improve team efficiency with a unified platform. 

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Unify, understand and engage with customers on one platform with real-time insights for better connectivity!

An Integrated Solution for Superior
Customer Experience

Unified Platform

Connect seamlessly across all traditional, digital and social channels

Deliver personalized customer experiences from start to the end 

Unify customer interactions on a single platform

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AI & Automation

Leverage data to gain complete customer interaction understanding in real-time

Utilize AI to easily deploy and manage operations

Optimize customer experiences with AI-driven insights

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Future-Ready

nnovate with our open platform built on REST APIs

Enjoy secure, uninterrupted operations with our global service 

Meet strict standards with deployment options in hybrid and private environments 

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Multiple Engagement Channels For
Better Connection

Inbound / Outbound Voice

Live Chat

Business SMS

Digital Channels

Messaging App

Social Media Channels

Customer Reviews & Reputation

Customer Collaboration

Video Meetings

Your Industry, Our VoIP Services For All

Accounting
Accounting

Best VoIP providers to streamline your finances

Healthcare
Healthcare

Deliver proper care with best VoIP phone service

Legal
Legal

Practice well with Imperial’s VoIP phone system

Real Estate
Real Estate

Close more deals with VoIP phone services

Education
Education

Empower learning with innovative VoIP services

Automotive
Automotive

Generate higher sales and service with effective communication

High Tech
High Tech

Avail better innovation with VoIP services

Logistics
Logistics

Optimize operations with our efficient VoIP phones for business

Restaurant
Restaurant

No more bad customer service with our VoIP phone system

Government
Government

Fulfill your duties and serve your community better with our VoIP service

Insurance
Insurance

Build your trust with our excellent VoIP phone services

Non Profit
Non Profit

Expand your impact with cost-efficient VoIP communication

Select the Best Imperial VoIP Phone Plan

Billed monthly Billed yearly

Save up to 35% with yearly billing

Essetnial Voice
$ 19 / month

Rediscover the exellence and comfort of landline phone services. Stay connected with Imperial Voice.

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  • Unlimited Talk Time

  • Affordable Rates

  • Unbeatable Voice Clarity

  • Call Waiting And Farwarding

$

  • Unlimited Talk Time

  • Affordable Rates

  • Unbeatable Voice Clarity

  • Weekly data backup

  • No Ads. No trackers

  • 12/5 email support

Pro Voice
$ 24.99 /month

Rediscover the exellence and comfort of landline phone services. Stay connected with Imperial Voice.

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  • Unlimited Talk Time

  • Affordable Rates

  • Unbeatable Voice Clarity

  • Call Waiting And Farwarding

$

  • Call Waiting And Farwarding

Pro Plus Voice
$ 29.99 /month

Rediscover the exellence and comfort of landline phone services. Stay connected with Imperial Voice.

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  • Unlimited Talk Time

  • Affordable Rates

  • Unbeatable Voice Clarity

  • Call Waiting And Farwarding

$

  • 2 free projects

  • 1 GB of cloud storage

  • For personal use

  • Weekly data backup

  • No Ads. No trackers

  • 12/5 email support

Find Your Answers Here

Explore our FAQs to know everything

  • 1. How does the AI component enhance customer experience?

    With the help of our AI-powered platform, we can easily examine customer data in real-time. This helps us in offering personalized interactions, predict customer needs by analyzing their behavior and automate routine tasks. 

  • 2. Do I need any special equipment for Imperial VoIP?

    No, you don't need any special equipment. If you sign up for our flexible plans, all you will need is a high-speed internet connection and VoIP phone.

  • 3. Is my phone number transferable to Imperial VoIP?

    Yes, your existing phone number can be transferred to Imperial VoIP. We will guide you with the process.

  • 4. What kind of customer support do you offer?

    Imperial VoIP AI-Powered Unified-CXM Platform provides excellent customer support through multiple channels like voice, live chat, messaging apps, SMS, email, social, reviews, video. We are dedicated to solving questions or issues you may have.

  • 5. How much does Imperial VoIP services cost?

    We offer affordable pricing plans that fit your business needs. With our variety of packages, you can choose the one with features that suits your budget and needs.  

  • 6. What support options are available for Imperial Voip customers?

    We offer comprehensive support to our customers, including 24/7 technical assistance, onboarding and training services, and ongoing updates to keep your voip solutions running smoothly and efficiently.

We're here to help. Contact us now!

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